FAQ

How long do MF Kookies keep?

Our cookies stay fresh in your freezer for about 6 months. To keep them tasting fresh from the oven for longer, be sure to freeze extra cookies when they’re delivered.

How do I prepare an MF Kookie?

You can eat it cold, room temperature, or for a fresh from the oven experience, remove from the packaging and heat on a baking sheet in a 325°F oven for 3-5 minutes or until a heavenly cookie smells fill your kitchen.

How long after I place my order will I receive my cookies?

We try to ship every order within 2-4 business. After it ships, you should receive your fresh cookies in 2-4 days, depending on your location.

Can I cancel my order?

Because our cookies are made to order, all sales are final. However, if there are issues with your order please contact us directly for a solution or refund.

Where did you learn how to make cookies?

Maryfran isn’t a trained chef, but is a Mom of 3 who adheres to one principle: “Practice makes perfect.”

Are MF Kookies GF/Vegan friendly?

Not yet! But we’re dedicated to making sure everyone can enjoy our cookies in the near future. Please stay tuned for gluten free and vegan options!

I’m ordering a gift for a special someone. Do you offer gift options?

Yes! Just click the “Is this a gift?” check box during checkout, and we’ll make sure the order gets to your special someone with an extra touch.

How can I check the status of my order? 

As soon as your order ships, you’ll receive an email with tracking information that allows you to know exactly when our fresh cookies are arriving.